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FAQ

General

  • All warranty period commences on the day installation is completed.
  • Reel motor*: 5 years
  • All other parts: 2 Years
  • *Reel Motor is defined as the component which perform the elevation work of the system.
  • Your warranty date will be stated in your invoice copy.
  • Upon receiving your order, BELL BRO TECHNOLOGIES will contact you to arrange for the earliest convenient date and time for installation, usually within 3 to 10 working days.
  • We include FREE removal & disposal of old laundry rack with any purchase of BELL-BRO laundry systems.
  • The standard installation procedure in BELL -BRO is to connect to the lighting electrical point within the same location.
  • Installation with Stainless Steel Bracket on hard wall ( For Installation on False Ceiling or High Ceiling only):
    Additional RM100
  • Special Routing for electrical tapping with 3 pin plug and wire casing:
    Additional RM50.

If you are unsure if your current laundry area is ready for BELL-BRO, we offer you a free virtual site assessment and advise to ready your area for our laundry systems.

  • Our heaters are designed to operate at 40 °C and has an auto cut-off after 90 minutes.
  • It is the optimal temperature for cloth drying without damaging any fine fabric.
  • Our UV light is less harmful to human and the purpose of it is to kill all the bacterias in the clothing. However, it is not recommended to stay underneath the UV light for prolonged hours. It also has an auto cut-off after 30 mins.